We offer a 7-day return window for all products. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by the invoice. Customized or specially ordered products are non-returnable. To initiate a return, contact our support team with your order details. Once your return is approved and received, we will process a refund or exchange. Return shipping costs will be borne by the customer unless the product was damaged upon delivery.